Policy

1.0 PURPOSE

The purpose of this policy is to outline the requirements that employees of Canadian Natural Resources Limited (“Canadian Natural”) at Horizon must comply with in order for them to utilize Catering Services.

2.0 RESPONSIBILITIES

2.1 Meeting Organizer is responsible to:

2.1.1     Meet eligibility requirements and booking through the approved process

2.1.2     Inform the Horizon Office Services department as soon as reasonably practicable of any circumstances requiring changes / cancellations

2.1.3     Ensure that the meeting room is left clean and tidy and that they have properly disposed of any garbage

2.2 Office Services Reception is responsible to :

2.2.1     Receive and coordinate all Horizon Oil Sands Catering requests with the Catering Provider directly

2.2.2     Forward confirmation of orders to the Meeting Organizer

2.2.3     Be the only liaison between the Meeting Organizer and the Catering Provider for  changes, cancellations and all other requirements for Horizon

2.3 Manager, Transportation and Accommodation is responsible to :

2.3.1     Develop, monitor and enforce the guidelines as approved by Canadian Natural

2.3.2     Establish and maintain effective communication between responsible parties to ensure the successful implementation and performance of this procedure

3.0 GUIDELINES

3.1 Catering requests are meant for meals taken with external clients, prospects, business associates etc., during which  specific business discussions take place

3.2  In accordance with the safety excellence matrix to reward employee and contractors for an injury free year ( 1 per year)

4.0 GENERAL REQUIREMENTS

4.1 Eligibility

4.1.1     The meeting organizer must be an employee and employed directly by CNRL

4.1.2     Meeting must be for six or more attendees and business related

4.1.3     VP approval ( or designate) is mandatory on the form

4.2 Booking Procedure

4.2.1     Employees will access a request form online through excel templates or get one from the Horizon Office Services Reception

4.2.2     Completed Catering request forms must be completely filled out and emailed to Horizon Office Services : Jessica.goodyear@cnrl.com ( Monday – Thursday between 6:30 am – 4:30 PM)

4.2.3     72 hrs. prior notice is required for catering

4.2.4     In the event of changes / cancellations the meeting organizer should communicated these changes to the Horizon Office Services Reception who will liaise with the Catering provider

4.2.5     The Catering Provider will confirm all orders with the Horizon Office Services Reception who will cascade as required

4.2.6     If the proper approval process has been followed and catering is needed outside of Monday – Thursday or to comply with the 72 hrs. notice, send the email to Jessica.goodyear@cnrl.com also send it to HorizonAccommodationCoordinators@cnrl.com who will ensure the Catering Provider is advised.    

5.0 CANCELLATION POLICY

5.1 48 hrs. is required for cancellation

6.0 CATERING REQUESTS FOR PERSONAL REASONS (celebratory cakes/ personal lunches)

6.1 Celebratory cakes

6.1.1     It is not CNRL policy to pay for celebratory cakes

6.1.2     If you wish to order a cake for personal reasons please provide a personal credit card number (NOT a CNRL Pcard number) on the form and it can go through the same booking process

6.1.3     No VP approval is needed

6.2 Personal Lunches

6.2.1     It is not CNRL policy to pay for personal lunches

6.2.2     If you wish to get a lunch at camp, meal vouchers can be purchased at McKay front desk